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Order
online
The fastest method of purchasing,
Secure and Safe, our 128-bit encrypted Secure Server allows us to
process orders round the clock. All Secure Orders
are confirmed by e-mail before being charged and
goods are despatched immediately on receipt of
confirmation.
* If encounter a problem using our secure server see
our Secure Server FAQ |
Call
one of our sales representatives at
1-866-869-7062
Call our experienced sales staff
from 1000 - 1800 EST. Should you call after these
hours, please leave a message and daytime
telephone number and we will contact you at the
start of the next business day.
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Q How can I pay
for products from CodeFreeDVD?
We accept Visa, MasterCard.
Q I don't have
a credit card, what can I do?
We accept bank money transfers and pay for all your bank charges.
Please email
here for account number and bank details
Product
Shipping
Orders placed before 4.00 P.M GMT can be shipped for arrival within
24 hours for most European destinations and 2-5 days worldwide.
Product
Availability
Our products are always in stock. Unlike some other Internet vendors,
Code-Free DVD carries physical stock and advertises nothing it does
not have ready to ship.
Q What if I want
to Cancel my order?
You may cancel an order if the goods have not been shipped out already.
Please call 1-866-869-7062 or email
here to cancel your order.
Q What are your
Returns Procedures?
Should the goods be faulty on receipt, please contact email
here or call ourselves direct on 1-866-869-7062.
All goods have a 12 month warranty as standard. Once we have established
that no damage has been caused by a 3rd party, we re-ship you a brand
new replacement in no more than 24 hours on receipt of the defective
unit.
Q What if I don't
like the product and want a refund?
That is no problem. All we ask is that you return the goods
in 7 days in A-1 condition. We do not refund shipping and your
refund will be subject to 4.8% credit card transaction fee.
Anything still unclear? Mail email
here for a prompt answer to your questions.
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